> ## Documentation Index > Fetch the complete documentation index at: https://bettertickets.gg/llms.txt > Use this file to discover all available pages before exploring further. # What Is the Best Discord Ticket Bot in 2026? 4 Options Compared > A factual, feature-by-feature comparison of better tickets, Ticket Tool, TicketsBot.org and Tickets.bot: pricing, ticket permissions, transcripts, and what each one actually leaves out. Four Discord ticket bots actually hold up to a real support workload in 2026: [better tickets](/), Ticket Tool, TicketsBot.org, and Tickets.bot. Here's what each one includes and what it gates behind premium, checked directly against each bot's own dashboard rather than marketing copy. better tickets dashboard showing a configured ticket category ## Best Discord ticket bots at a glance | Discord ticket bot | Best for | Standout capability | Main consideration | | ------------------- | ------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------------------------------------------------- | | [better tickets](/) | Best overall, no paywall on core features like claiming | Per-button role permissions on claim, unclaim, close and VC requests, plus jail, leveling, roleplay and a message builder in the same bot | Newer than the others, no conditional automation editor | | Ticket Tool | Servers already invested in its ecosystem | A deep automation editor plus DM and role triggers on ticket events | Claiming itself, the most basic ticket-ownership feature, is premium-only | | TicketsBot.org | Cheapest paid tier of the group | SLA rules, HTML transcripts and a web dashboard, all on the free plan | Analytics and autoclose both require the \$1.99/mo Premium tier | | Tickets.bot | Free ticket claiming at every tier | Claiming, forms and archives are all free, no tier requires payment for the basics | Free tier caps at 3 panels and 1 support-hours schedule | ## 1. better tickets: best overall Discord ticket bot [better tickets](/docs/tickets/overview) is built around a real web dashboard instead of a growing list of slash-command flags to memorize. Its ticket system includes: * **Claiming, with per-button permissions.** Claim, unclaim, close and voice-channel requests each get an independent staff-or-not toggle, an allow-list for specific extra roles, and a block-list, instead of one server-wide "staff" role deciding everything. * **Per-category staff roles**, so a billing category and a bug-report category don't need the same people watching them. * **Signed, verifiable transcripts**, and auto-close for tickets with no reply or an author who already left. * **A structured intake flow**, up to five typed questions (text, number, file, channel, user, role) asked before the channel opens. * **A jail system**, applications, leveling, roleplay commands and a Components V2 message builder, all in the same bot. * **A free tier** covering 4 ticket categories, 3 application categories and everything above, no card required. Paid tiers start at \$3.99/mo. Main consideration: it's newer than the other three, and it doesn't have a conditional automation editor like Ticket Tool's. If that's what you need, see Ticket Tool below. ## 2. Ticket Tool Ticket Tool is the most established name here, running in millions of servers. Its free tier covers unlimited panels, transcript generation, support roles, and a 10-tickets-a-minute rate limit. Premium gates more than automation, it gates **claiming itself**. Free servers don't get ticket claiming at all; premium adds claiming plus everything around it (claimed/unclaimed role automation, restricting who can unclaim, custom claim naming and categories), DMs on ticket open/close, a missing-user auto-close check, custom channel naming and role automation on ticket open/close, a private thread attached to each ticket, and custom open/close messages. There's also an automation editor for conditional rules, still labeled alpha testing on their own dashboard (7-day max runtime, 5-minute minimum interval, and some watcher configurations are flagged as currently broken). Main consideration: claiming, the single most basic ticket-ownership feature, isn't in the free tier at all. ## 3. TicketsBot.org: cheapest paid tier of the group Free is \$0 forever, no card required: unlimited tickets across channels or threads, forms and up to 3 ticket panels, tags and support teams, HTML transcripts with automatic archives, 1-5 star user ratings, 2 SLA rules with 14-day logs, a web dashboard, and 8 languages. Premium is \$1.99/month per server: unlimited ticket panels, footer-branding removal, analytics and statistics, autoclose for inactive tickets, live ticket messaging from the dashboard, custom embed colors, AI ticket summaries, support-hours schedules, and 1-year audit log and SLA log retention. Whitelabel is \$5.99/month: everything in Premium plus your own dedicated bot instance, hosted 24/7, with a custom name, avatar and status. Main consideration: analytics and autoclose, two of the most-requested features for a growing team, both sit behind the \$1.99/mo Premium tier rather than free. ## 4. Tickets.bot: free ticket claiming at every tier Ticket claiming, automatic ticket archives, forms, and unlimited tickets are all free here, no tier requires payment for the core workflow. Free caps out at 3 ticket panels and a single support-hours schedule. Premium is \$2.99 per server/month (discounts available for multiple servers): unlimited panels and support-hours schedules, exit surveys, autoclose, custom commands generated from tags, custom embed color, live dashboard messaging, an analytics dashboard, knowledge-base branding, bulk ticket actions, and an awaiting-response ticket category. Whitelabel is \$6.99/month: everything in Premium plus a fully custom bot name, avatar and status. Voting for the bot on top.gg also unlocks footer-branding removal and statistics access temporarily, at no cost. Main consideration: the free tier's 3-panel and 1-schedule caps are tighter than TicketsBot.org's free tier. ## Picking your setup Deep automation, per-button permissions, and free claiming are different priorities, pick the bot built around the one that matters most. What's gated vs. just limited, claiming specifically, before you commit. See the [Quickstart](/docs/quickstart). Live in five steps: invite, create a category, configure, send the panel. Every tab on a ticket category's dashboard page, including per-button permissions. ## Related topics - [How to Set Up the Best Discord Support, Leveling and Messaging System (2026)](/blogs/best-discord-bots-2026.md) - [better tickets: Discord Ticket & Dashboard Bot](/index.md) - [Privacy Policy](/docs/legal/privacy.md)