> ## Documentation Index
> Fetch the complete documentation index at: https://bettertickets.gg/llms.txt
> Use this file to discover all available pages before exploring further.

# Configuration

> Server-wide better tickets settings that live outside individual categories: /config jail and /bot, what each does, and who can run them.

Most of the bot's configuration lives inside a specific ticket or application category (`/ticket edit`, `/application edit`). The commands on this page are the exceptions - settings that apply to the whole server rather than one category.

## `/config`

Requires **Administrator** or **Manage Server**, the same as any category-management command. `/config` is a command group - right now it has one subcommand, with more likely to be added here as server-wide settings grow.

### `/config jail`

Links a ticket category to the jail system and toggles whether jailed members are DMed the reason they were given. This is the command that decides *which* category `/jail` and `/unjail` actually use - see [Jail](/docs/tickets/jail) for the full setup walkthrough and how jailing works end to end.

## `/bot` <Badge color="purple" size="sm">Max only</Badge>

Lets a server admin customize how the bot presents itself in their specific server - its nickname, bio, avatar, and banner - without those changes affecting any other server the bot is in. This is a per-server profile override, not a global rebrand.

<ParamField path="nickname" type="string">
  The bot's nickname in this server (max 32 characters).
</ParamField>

<ParamField path="bio" type="string">
  The bot's server-specific bio (max 190 characters). Use `{nl}` anywhere you want a line break.
</ParamField>

<ParamField path="avatar" type="attachment">
  An image file to use as the bot's per-server avatar.
</ParamField>

<ParamField path="banner" type="attachment">
  An image file to use as the bot's per-server banner.
</ParamField>

You only need to provide the options you actually want to change - anything left blank keeps its current value.

<Warning>
  `/bot` requires the server to be on the **Max** premium tier, and can only be used once every 150 seconds after a successful edit (a short cooldown to avoid hitting Discord's own rate limits on profile changes).
</Warning>