Get started
- QuickstartInvite Better Tickets, create your first ticket category and send a ticket panel to your Discord server in five steps from the web dashboard.
- VariablesEvery placeholder you can use in Better Tickets messages, like {{author.username}} and {{ticketId}}, plus the random tag, with examples.
- PremiumWhat Plus and Max unlock, how to subscribe from the dashboard, activate premium on a server, move it, cancel, and what happens when it ends.
Tickets
- Tickets overviewHow ticket categories work: panels, the open, claim and close lifecycle, per-button role permissions, and signed transcripts you can verify.
- Ticket commandsEvery ticket slash command: open, claim, release, close, rename, add and remove members, jail, escalate, transcript checks and category setup.
- Ticket settingsEvery ticket category setting: roles, channels, automation, close behavior, buttons, permissions, voice requests, schedules and questions.
- JailSet up jail: link a jail category, jail role and rejoin handling, plus auto-jail triggers that match words or regex patterns in messages.
Applications
- Applications overviewHow application categories work: DM question flows, reapply cooldowns, reviewer roles, and accepting or denying submissions from Discord.
- Application commandsCommand reference for applications: create, edit, delete and send categories, apply, accept or deny submissions, and view stats.
- Application settingsEvery application category setting: general options, messages, buttons, reviewer roles, log channels, and text or select-menu questions.
Message builder
Leveling
- Leveling overviewHow leveling works: chat and voice XP, a configurable level curve, role rewards, XP multipliers, rank cards and a leaderboard.
- Leveling commandsCommand reference for leveling: check any member's rank card, page through the server XP leaderboard, and open the leveling settings.
- Leveling settingsEvery leveling setting: XP per message and per voice minute, cooldowns, level-up announcements, restrictions, rewards and multipliers.
Roleplay
- Roleplay overviewAnime GIF roleplay commands like hug, pat and highfive, with reciprocation buttons, interaction stats, opting out and blocking.
- Roleplay commandsEvery roleplay action command, from /hug and /pat to /yeet, plus the commands for opting out and blocking other members.
- Roleplay settingsConfigure roleplay for your server: turn it on or off, choose who can run commands, and choose who can be targeted by them.
Emojis
Image effects
Bot settings
- ConfigurationServer-wide commands: open jail settings with /config jail, restyle the bot per server with /bot, list commands with /help, check latency with /ping.
- PrefixesAdd, remove and list custom message-command prefixes with /prefix add, /prefix delete and /prefix list.
- Command permissionsRestrict any Better Tickets command or module by role, channel or Discord permission from the dashboard's Advanced page.
Support
Legal
- Terms of ServiceThe terms that apply when you use Better Tickets in your Discord server.
- Privacy PolicyWhat data Better Tickets collects, how it's stored, how long it's kept and who it's shared with.
- Acceptable Use RulesWhat isn't allowed when opening tickets, applying, or interacting with staff through Better Tickets.