Leveling settings: XP, rewards and announcements

This page explains every leveling setting in Better Tickets. /level config links to the dashboard's Leveling settings page, which is split into tabs. For how the pieces fit together, start with the leveling overview.

Leveling settings page in the Better Tickets dashboard showing its tabs
Leveling Config tabs

General

Leveling config, General tab
Leveling Config → General
  • Leveling enabled: on/off. Off keeps all data, just stops awarding XP and hides /level rank//level leaderboard.
  • Base XP / Increment by: the level curve (1-1,000 / 0-500). Changing these re-levels everyone instantly.
  • Voice XP per minute: 0-100, 0 disables it (default).
  • Clear XP on leave: deletes a member's XP when they leave.
  • Only give voice XP while unmuted: requires unmuted to earn voice XP.

XP

Leveling config, XP tab
Leveling Config → XP
  • Min/Max XP per message: random range per message (1-60 / 1-100, min < max).
  • Cooldown (seconds): 20-300, default 60.

Announcements

Leveling config, Announcements tab
Leveling Config → Announcements
  • Level-up announcements enabled: on/off.
  • Announcement channel: defaults to wherever the level-up happened.
  • Message template: supports variables plus {{level}}.

Restrictions

Leveling config, Restrictions tab
Leveling Config → Restrictions
  • Ignored roles: never earn XP, wins over required.
  • Required roles: only these earn XP, if set.
  • Ignored channels: no XP from messages or voice there.

Rewards

Leveling config, Rewards tab
Leveling Config → Rewards
  • Stack role rewards: on keeps every earned reward's roles; off keeps only the highest.
  • Each reward: a level (1-1,000) + roles to give. How many rewards you can add depends on your plan, see Premium.

Multipliers

Leveling config, Multipliers tab
Leveling Config → Multipliers
  • Role multipliers / Channel multipliers: 0.1-3x XP boost. Only the highest applicable one applies, no stacking.

Card

Leveling config, Card tab
Leveling Config → Card

Both settings need Premium (Plus or Max). See rank cards.

  • Use custom background Premium: applies the uploaded background. Turning it off goes back to the default without deleting the upload.
  • Allow users to set their own cards Premium: lets members run /level card to set a personal background.