Discord message and embed builder

The Better Tickets message builder lets you design a Discord message visually and send it to any channel: text, embed-style containers, image galleries, buttons and select menus, with a live preview that matches how Discord renders it. You can send as the bot or through a webhook with its own name and avatar, and load a message you sent earlier to edit it in place. It's also how you post ticket and application panels.

Only need a classic embed as JSON for another bot or a webhook URL? The free Discord embed generator does that without logging in. For choosing between the two sending styles, see Discord webhook vs. bot messages.

Send a message

Load and edit an existing message

The Load an existing message field takes a message link (or a channel-id/message-id pair) and pulls its content back into the builder as a starting point. Three options control what happens next:

• Send as new message - composes a fresh message, independent of anything loaded.
• Save changes to loaded message - edits the loaded message in place, only available once one's been loaded, and disabled again once you save with nothing changed.
• Edit a different message - paste another link to edit that one instead.

A message can only be edited back if it was originally sent by this bot, or by a webhook this bot created (via the same Send as webhook option) - not by a different bot or a person. After any successful send or edit, that message becomes the new loaded target automatically, so a follow-up correction is just Save changes to loaded message again, no need to re-paste the link.

Import / export JSON

The Import / export JSON button opens a dialog with the current message as JSON, for copying out (backup, or duplicating a message into another channel or server) and pasting back in. It accepts two shapes:

• This tool's own block JSON - whatever Copy gives you, round-trips exactly.
• A classic Discord message body ({"content": "...", "embeds": [...]}, the shape most webhook tools and bots export) - content becomes a text block, each embed becomes its own colored container block (title, description, fields, image/thumbnail and footer mapped onto text and image blocks as closely as Components V2 allows).

Send a good-looking webhook message

A webhook message reads better than a plain bot message mostly because of two things: a custom name and avatar, and visual structure - a colored container, a divider between sections, a thumbnail or banner image, instead of one wall of text. The Message builder covers both from the dashboard directly, no separate embed generator needed.

A common case is a rules, welcome, or announcement message. Pick the channel, turn on Send as webhook, give it a name like "Rules" with the server's icon as the avatar, then build the message from an Embed block (pick an accent color) holding a Text block per rule, a Divider between sections, and a Section or Image gallery for a banner at the top. The live preview shows exactly what members will see before anything sends.

If you've used Discohook or a similar embed builder, the workflow will feel familiar: build it visually, pick the channel, send, or paste JSON from elsewhere with Import / export JSON. Need a hex code for the accent color? Use the Discord color picker.

Blocks

• Text - one block of content, Discord markdown supported (bold, italic, underline, strikethrough, code, code blocks, spoilers, quotes, headers).
• Divider - vertical spacing between blocks, with a small/large size and an optional visible line.
• Image gallery - 1–10 images, each individually markable as a spoiler.
• Section - one to three lines of text paired with a small thumbnail image or a single button on the side.
• Buttons / menu - up to 5 buttons, or one select menu with up to 25 options. Not both in the same row.
• Embed - a colored container that holds any of the blocks above (except another embed), matching Discord's Components V2 containers.

Buttons and select options

Each button or select option does one of:

• Open a ticket category - same as clicking a ticket panel button.
• Open an application category - same as clicking an apply button.
• Link out - an external URL (http, https, or discord).

Buttons also take a color, an optional emoji (server custom emoji or unicode, searchable picker), and a Disabled toggle to render greyed out and unclickable. A label is only required if the button has no emoji - an emoji alone is a valid button, same as Discord allows natively. A select menu can be disabled the same way. Two options in the same menu can't point at the same category, Discord rejects that as a duplicate.

Deprecated: /ticket send and /application send

Both commands still work, but the Message builder replaces them: it can do everything they did (post a category panel with buttons, pick the channel) plus custom text, images, embeds, select menus, disabled buttons, emoji, and webhook sending. New setups should use the dashboard instead.