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The Message builder composes and sends one real Discord message at a time: text, embeds, images, buttons, select menus, either as the bot or through a webhook (custom name and avatar). Nothing is saved as a template, every send is a fresh compose.

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Sending a message

1

Open the builder

Dashboard → Message builder in the sidebar.
2

Add blocks

Add a component for each piece: text, an embed, a divider, images, a section, or buttons/a menu. Reorder or delete any block from its card.
3

Pick a channel

Any text or announcement channel the bot can post in.
4

Choose how to send it

As the bot, or as a webhook with its own name and avatar image (the webhook is created once per channel and reused after).
5

Check the live preview, then send

The right-hand preview mirrors Discord’s real rendering, markdown included. Send is disabled until every block is valid.

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Blocks

  • Text - one block of content, Discord markdown supported (bold, italic, underline, strikethrough, code, code blocks, spoilers, quotes, headers).
  • Divider - vertical spacing between blocks, with a small/large size and an optional visible line.
  • Image gallery - 1–10 images, each individually markable as a spoiler.
  • Section - one to three lines of text paired with a small thumbnail image or a single button on the side.
  • Buttons / menu - up to 5 buttons, or one select menu with up to 25 options. Not both in the same row.
  • Embed - a colored container that holds any of the blocks above (except another embed), matching Discord’s Components V2 containers.

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Buttons and select options

Each button or select option does one of:
  • Open a ticket category - same as clicking a ticket panel button.
  • Open an application category - same as clicking an apply button.
  • Link out - an external URL (http, https, or discord).
Buttons also take a color, an optional emoji (server custom emoji or unicode, searchable picker), and a Disabled toggle to render greyed out and unclickable. A select menu can be disabled the same way. Two options in the same menu can’t point at the same category, Discord rejects that as a duplicate.

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Deprecated: /ticket send and /application send

Both commands still work, but the Message builder replaces them: it can do everything they did (post a category panel with buttons, pick the channel) plus custom text, images, embeds, select menus, disabled buttons, emoji, and webhook sending. New setups should use the dashboard instead.

Related topics

Why better ticketsCommandsFAQ